Managed Backup — Immutable, automated, multi-site

Fully automated data backup following the 3-2-1-1 strategy — with Immutable Storage and active monitoring by KPX.

3 copies – 2 media types – 1 off-site location
Immutable storage (WORM, ransomware-proof)
Actively monitored and verified by KPX
EU & Kosovo data residency – LPD compliant
20+

Years Experience

International

standards

Certified

technician

Local

support in Kosovo

Predictable

costs

When was your last successful restore?

We analyse your current backup situation — free and no-obligation.

Backups exist but restores fail

The average company only finds out its backup is broken when the restore is needed. 76% of restores reveal partial or corrupted data — too late.

Ransomware encrypts your backups too

Modern ransomware variants search for backup servers first. Without immutable storage, your last line of defence becomes your first casualty.

Recovery takes days, not hours

Without tested restore procedures, even a small outage becomes a multi-day scramble. Cost: €8,000–€25,000 per hour for SMBs.

No off-site, no compliance

On-premises-only backup fails on fire, flood, theft. LPD and most regulators require off-site, immutable copies — most SMBs don't have them.

From fragile backup to verified, immutable protection

Backup isn't backup until you've successfully restored. KPX builds, tests, and monitors your backup so it works the day you actually need it.

1

Immutable storage blocks ransomware

Backup copies are stored in WORM (Write Once Read Many) format. Once written, no one can modify or delete them — not even an admin. The attacker cannot encrypt your last line of defence.

2

Daily verification proves restore works

We don't trust backups — we verify them. Daily automated restore tests prove every backup is recoverable. You see the verification log every month.

3

3-2-1-1 strategy with EU data residency

3 copies, 2 different media types, 1 off-site, 1 immutable. Data lives in EU/Kosovo data centres — LPD compliant. Recovery time: hours, not days.

The 3-2-1-1 principle — how we secure your data

3

3 copies of your data

1 primary + 2 backups

If one copy fails, the others are immediately available.

2

2 different media types

On-site storage + cloud

At least two different storage media — local NAS at your premises and an EU cloud data centre — so a media defect never hits all copies at once.

1

1 copy off-site

EU / Kosovo data centre

In case of fire or water damage, one copy is always safe in a different location.

1

1 immutable copy

Ransomware-proof locked

This copy cannot be deleted or encrypted — not even by an attacker.

Your protection

What happens during a ransomware attack?

Step 1

Backup runs automatically

Daily secured — without your input.

Step 2

Copy is locked

Immutable for a defined period.

Step 3

Ransomware attack

Attacker encrypts your systems.

✕ bounces off
Step 4

Backup stays intact

The locked copy is untouched.

Step 5

KPX restores everything

Your business runs again in no time.

Could you restore your business today?

60% of small companies that lose their data shut down within 6 months. Backup is not a file-copy — it's a survival plan.

US National Cyber Security Alliance / FEMA

From first call to fully protected in 4 steps

Onboarding takes 1–2 weeks. No disruption — your staff keep working while we deploy the backup infrastructure.

01

Free consultation

You tell us about your situation. We listen and ask. So we understand your environment, critical systems, and recovery goals.

02

Backup analysis

We review your existing backup setup in detail and show you what's covered — and what isn't. You receive a written risk report.

03

Personal quote

You receive a tailored offer for your data and systems — no hidden costs, no surprises. Transparent pricing per GB, per server, or per user.

04

Fully backed up

We set up your backup solution and monitor it daily — so you can rely on it when it really matters.

Three service models — one fits your team

Choose the model that matches your team’s size and needs.

Full Service

Companies without IT staff

We handle everything

Platform & LicensesKPX handles

KPX Smart Managed Platform including licenses (e.g., NinjaOne, SentinelOne)

Monitoring & AlarmingKPX handles

Monitoring of the entire IT infrastructure

Operations & MaintenanceKPX handles

Troubleshooting, updates, and ongoing development

User Support (Helpdesk)KPX handles

Remote support, on-site when needed

Hybrid

SMBs with an internal IT team

We share tasks with your team and extend it

Platform & LicensesKPX handles

KPX Smart Managed Platform including licenses (e.g., NinjaOne, SentinelOne)

Monitoring & AlarmingShared

KPX monitors servers & backup; you handle the workstations

Operations & MaintenanceShared

Issues handled by whoever owns the area — joint development

User Support (Helpdesk)Shared

Your team helps remotely and on-site; KPX on demand

Self-Managed

Large IT teams

You operate independently — on our platform

Platform & LicensesKPX handles

KPX Smart Managed Platform including licenses (e.g., NinjaOne, SentinelOne)

Monitoring & AlarmingYour team handles

Monitoring of the entire IT infrastructure

Operations & MaintenanceYour team handles

Troubleshooting, updates, and ongoing development

User Support (Helpdesk)Your team handles

Remote support, on-site when needed

Why our backup approach works for SMBs in Kosovo

Immutable storage (WORM)

Backup copies cannot be modified or deleted — by anyone, including admins and attackers. This is the only way to survive modern ransomware.

Daily verified restores

We test every backup with a real restore — every day. You see the verification report monthly. No more finding out at the worst moment.

EU/Kosovo data residency

All data stays in EU or Kosovo data centres — fully LPD compliant. No surprise transfers to third countries.

What you get vs. what you don't

Manual / cloud-only backupManaged Backup (KPX)
Ransomware protectionBackups can be encrypted/deletedImmutable (WORM) — unmodifiable
Restore verificationAnnual test (if any)Daily automated, monthly report
Off-site copyOptional, often missingMandatory 3-2-1-1 strategy
Data residencyVaries (often US-based)EU/Kosovo only — LPD compliant
MonitoringNoneDaily active monitoring by KPX
Recovery timeDays, often longerHours, documented SLA

Sources & further reading

Questions about Managed Backup

How much does Managed Backup cost for an SMB company in Kosovo?

Costs depend on the data volume, systems and the desired retention period. We calculate individually — well below the cost of a single data loss. In the free consultation you get a transparent assessment tailored to your environment.

What is the difference between a backup and Managed Backup?

A backup runs — or not. Managed Backup means: the backup is monitored daily, errors are detected and fixed, and restorability is regularly tested. You have certainty instead of hope.

How does a backup protect me against ransomware?

A clean, tested backup is the most important measure against ransomware. If your data is encrypted, we restore it from the backup — without ransom. Our Immutable Backups are particularly secure: even with full system access by the attacker they stay untouched.

What is an Immutable Backup — and do I really need it?

An Immutable Backup cannot be changed or deleted after creation — not even by ransomware or administrators. For SMBs with business-critical data this is not a luxury but a necessity. We recommend it as part of every complete backup strategy.

Is my Microsoft 365 automatically backed up?

No — Microsoft backs up its infrastructure, but not your data. Emails, Teams chats, SharePoint files and OneDrive content can be permanently lost through accidental deletion, ransomware or misconfigurations. With our Managed M365 Backup your cloud data is also fully protected.

How often is the backup performed — and what is backed up?

That depends on your business model. We back up critical data daily, ideally several times. We analyse your requirements and jointly define which systems, servers and cloud services are backed up — including prioritisation of the most important data areas.

Is the backup LPD compliant?

Yes. All data is stored exclusively in EU and Kosovo data centres and meets the requirements of the Kosovo Law on Personal Data Protection (LPD). Automatic retention periods and complete audit logging ensure compliance without manual effort.

What does the 3-2-1 principle mean — and what is the difference to 3-2-1-1?

The 3-2-1 principle is the industry standard: 3 copies of your data, on 2 different media types, of which 1 copy is off-site. We extend this to 3-2-1-1 — with an additional immutable copy. This protects even against a complete system compromise through ransomware.

How fast is my data restored in an emergency?

Single files can be restored in minutes, complete servers within a few hours. We define clear Recovery Time Objectives (RTO) with you — and test them regularly so no surprises arise in an emergency.

Can I monitor the backup myself or view reports?

Yes. Through our management dashboard you have insight at any time into the status of all backup jobs — what was backed up when, how large the backup is and whether everything ran error-free. On request you receive regular reports by email.

Service area

KPX IT Services LLC

Prishtina, Republic of Kosovo

Kosovo + Albania

+383 44 306 969

info@kpx-ks.com

Managed Backup and Disaster Recovery from Prishtina for SMBs across Kosovo and Albania — remote and on-site when needed.

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See our pricing

Transparent monthly per-device pricing — no hidden fees.

Open the full pricing overview
KPX · Prishtina, Kosovo

Your IT in reliable hands

Ready to take the next step? Book a free initial consultation — we'll review your current setup and show you the best way forward.

Fixed response time (SLA)Data protection per LPDOn-site service from Prishtina