Behavioural analysis, automated containment and managed SOC. We detect and respond before damage spreads.
Years Experience
standards
technician
support in Kosovo
costs
Modern attacks use fileless techniques, living-off-the-land tools and zero-day exploits. Signature-based AV misses them — until damage is done.
Fileless malware, zero-day exploits and living-off-the-land attacks don't match any known signature.
Modern ransomware encrypts within minutes. By the time IT is notified, dozens of endpoints are affected.
Without continuous monitoring, there is no timeline of how an attack unfolded. Investigations are guesswork.
Triage of security alerts takes expertise and time. Most SMBs cannot staff a 24/7 SOC.
Modern attacks don't wait for a signature update. KPX EDR watches behaviour, catches what others miss, and contains threats in seconds.
Instead of matching known signatures, EDR watches process behaviour. Fileless malware, LOLBins, and zero-days trigger alerts the moment they act — not the moment a signature update lands.
When a threat is confirmed, EDR isolates the affected endpoint from the network automatically. The attack stops before lateral movement, before encryption, before damage.
Our analysts triage every high-severity alert within 15 minutes. You receive a full forensic timeline for every incident — what ran, what was touched, what was contained.
“The mean time to identify a breach is 204 days. Most SMBs that suffer a major cyber incident are out of business within 6 months — and most had antivirus installed.”
— IBM Cost of a Data Breach Report 2024
Onboarding takes 1 week for up to 50 endpoints. No disruption — your staff keep working while we deploy.
We review your current endpoint protection, threat landscape, and compliance needs. Free of charge, no obligation.
We deploy EDR on a small group of endpoints first. You see real telemetry and confirm behaviour matches expectations.
You receive a tailored offer with fixed monthly cost per endpoint. No fine print, no hidden fees. You decide in your own time.
We deploy EDR across every endpoint, hand off to the 24/7 SOC, and start reporting. Your environment is now actively monitored.
Choose the model that matches your team’s size and needs.
Companies without IT staff
We handle everything
KPX Smart Managed Platform including licenses (e.g., NinjaOne, SentinelOne)
Monitoring of the entire IT infrastructure
Troubleshooting, updates, and ongoing development
Remote support, on-site when needed
SMBs with an internal IT team
We share tasks with your team and extend it
KPX Smart Managed Platform including licenses (e.g., NinjaOne, SentinelOne)
KPX monitors servers & backup; you handle the workstations
Issues handled by whoever owns the area — joint development
Your team helps remotely and on-site; KPX on demand
Large IT teams
You operate independently — on our platform
KPX Smart Managed Platform including licenses (e.g., NinjaOne, SentinelOne)
Monitoring of the entire IT infrastructure
Troubleshooting, updates, and ongoing development
Remote support, on-site when needed
Companies without IT staff
We handle everything
KPX Smart Managed Platform including licenses (e.g., NinjaOne, SentinelOne)
Monitoring of the entire IT infrastructure
Troubleshooting, updates, and ongoing development
Remote support, on-site when needed
SMBs with an internal IT team
We share tasks with your team and extend it
KPX Smart Managed Platform including licenses (e.g., NinjaOne, SentinelOne)
KPX monitors servers & backup; you handle the workstations
Issues handled by whoever owns the area — joint development
Your team helps remotely and on-site; KPX on demand
Large IT teams
You operate independently — on our platform
KPX Smart Managed Platform including licenses (e.g., NinjaOne, SentinelOne)
Monitoring of the entire IT infrastructure
Troubleshooting, updates, and ongoing development
Remote support, on-site when needed
More Managed Services that keep your business secure, monitored, and running — choose the ones that fit your operations.
A failed server doesn't just stop IT — it stops your business. Through continuous monitoring we detect critical conditions early and resolve them before an outage occurs.
View all →We fully automate your data protection, regularly verify recoverability, and ensure that in an emergency minutes — not hours — decide about the return to normal operations.
View all →We automatically back up your servers, VMs and workloads to a geo-redundant data centre. Immutable backup copies protect you from ransomware — and enable fast recovery without dependence on local hardware.
View all →We take over the complete management of your endpoints: updates, security configuration, helpdesk support and central management — so your staff stay productive.
View all →Your Microsoft 365 environment is fully set up, secured and monitored daily. Licence costs are regularly reviewed and optimised.
View all →You don't just get software — you get a team. Every alert is triaged by analysts who know what to do. No false-positive fatigue for your IT staff.
We catch what antivirus misses: fileless malware, zero-days, lateral movement, credential theft. Detection happens at the moment of attack, not weeks later.
Every detection produces a forensic timeline — process tree, file activity, network connections. Useful for insurance, compliance, and post-incident review.
| Classic antivirus | Managed EDR (KPX) | |
|---|---|---|
| Detection method | Signature database | Behavioural + AI |
| Zero-day protection | None | Catches unknown threats |
| Response time | Manual scan | Automated containment in seconds |
| SOC support | None | 24/7 analyst triage |
| Forensic timeline | Not available | Full process tree per incident |
| Threat intelligence | Vendor feeds only | Curated intel + global SOC |
Sources & further reading
In most cases yes. EDR provides antivirus functionality plus behavioural detection and response. We replace legacy AV with EDR as part of the deployment.
The endpoint is automatically contained. Our SOC analysts review the alert, escalate if needed, and document the response. You receive a clear incident report.
Yes. Modern EDR platforms support Windows, macOS and Linux. We deploy policies tuned to each platform.
Our SOC is staffed by experienced analysts following documented runbooks. We operate on a follow-the-sun model for coverage.
Yes. Our contracts run monthly after the initial onboarding phase. You can give notice at the end of any month. We remove the agents cleanly and hand over all documentation.
We use SentinelOne Complete and Datto EDR — both behaviour-based, AI-driven platforms. The choice depends on your environment, budget, and compliance needs. We pick the right fit during onboarding.
Automated containment happens within seconds of detection. Our SOC analysts triage every high-severity alert within 15 minutes during business hours, and the on-call rotation handles 24/7 critical incidents.
No. Modern EDR includes anti-malware capabilities. You can remove your legacy antivirus after EDR is fully deployed — we verify the transition during onboarding.
Yes — and we recommend it. Managed Endpoint gives you patches, monitoring, and remote support. EDR adds behavioural detection and managed SOC. Together they form a complete endpoint security stack.
All forensic data is stored encrypted, in EU-based data centres, retained for 90 days by default. Only KPX SOC analysts with documented need-to-know can access it. You receive a full incident report after every case.
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Service area
KPX IT Services LLC
Prishtina, Republic of Kosovo
Kosovo + Albania
+383 44 306 969
info@kpx-ks.com
Managed EDR from Prishtina for SMBs across Kosovo and Albania — remote and on-site when needed.
These services work well together with what you just read about.
Transparent monthly per-device pricing — no hidden fees.
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