Email is the most common attack vector. We protect your communications against spam, phishing, ransomware — managed end-to-end.
Years Experience
standards
technician
support in Kosovo
costs
Without managed email security, inboxes fill with spam and phishing. With KPX, threats are filtered out before they reach your team.
Spam, phishing and ransomware reach employee inboxes unchecked. One click is enough and the damage is done.
Mail traffic is routed through our multi-layered security stack before it reaches your server or M365 tenant.
Suspicious attachments and links are analysed in isolated environments. New, unknown threats are detected in real time.
Only verified mail reaches your team. Reports show repelled threats, quarantine activity and risk trends at a glance.
“Email is the most successful attack vector — and the most underestimated. 90% of all cyberattacks start via email. Without proper protection, you are leaving the easiest door open.”
— BACS / NCSC Switzerland
Four steps from audit to fully operational email security.
We analyse your current mail flow, SPF/DKIM/DMARC configuration and existing protection. You receive a transparent risk report — free and non-binding.
We route your incoming mail through our security infrastructure and configure DNS so your domain is no longer misused for spoofing.
Phased migration with deliverability tests, sandboxing and 24/7 monitoring. Your users keep working without interruption.
Phishing simulations, short learning units and monthly reports for management. Your team becomes part of the defence.
Choose the model that matches your team’s size and needs.
Companies without IT staff
We handle everything
KPX Smart Managed Platform including licenses (e.g., NinjaOne, SentinelOne)
Monitoring of the entire IT infrastructure
Troubleshooting, updates, and ongoing development
Remote support, on-site when needed
SMBs with an internal IT team
We share tasks with your team and extend it
KPX Smart Managed Platform including licenses (e.g., NinjaOne, SentinelOne)
KPX monitors servers & backup; you handle the workstations
Issues handled by whoever owns the area — joint development
Your team helps remotely and on-site; KPX on demand
Large IT teams
You operate independently — on our platform
KPX Smart Managed Platform including licenses (e.g., NinjaOne, SentinelOne)
Monitoring of the entire IT infrastructure
Troubleshooting, updates, and ongoing development
Remote support, on-site when needed
Companies without IT staff
We handle everything
KPX Smart Managed Platform including licenses (e.g., NinjaOne, SentinelOne)
Monitoring of the entire IT infrastructure
Troubleshooting, updates, and ongoing development
Remote support, on-site when needed
SMBs with an internal IT team
We share tasks with your team and extend it
KPX Smart Managed Platform including licenses (e.g., NinjaOne, SentinelOne)
KPX monitors servers & backup; you handle the workstations
Issues handled by whoever owns the area — joint development
Your team helps remotely and on-site; KPX on demand
Large IT teams
You operate independently — on our platform
KPX Smart Managed Platform including licenses (e.g., NinjaOne, SentinelOne)
Monitoring of the entire IT infrastructure
Troubleshooting, updates, and ongoing development
Remote support, on-site when needed
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View all →We automatically back up your servers, VMs and workloads to a geo-redundant data centre. Immutable backup copies protect you from ransomware — and enable fast recovery without dependence on local hardware.
View all →We take over the complete management of your endpoints: updates, security configuration, helpdesk support and central management — so your staff stay productive.
View all →Multi-layered filtering against spam, phishing and malware, Advanced Threat Protection with sandboxing, SPF/DKIM/DMARC plus email continuity. The right scope for most SMBs up to 25 employees.
Everything in Basic, plus phishing simulations, training modules, security reporting, web content filter and internal threat detection. Recommended from 10+ employees or elevated threat exposure.
24/7 monitoring by KPX engineers, monthly management report and direct contact for incidents. No hidden costs, no minimum commitment — you can scale or cancel any month.
| Feature | Basic | Extended |
|---|---|---|
| Spam & Phishing filter (>99.9% detection rate) | ✓ | ✓ |
| Malware & Ransomware protection | ✓ | ✓ |
| Advanced Threat Protection (sandboxing, URL rewriting) | ✓ | ✓ |
| E-Mail encryption | ✓ | ✓ |
| SPF, DKIM and DMARC configured & monitored | ✓ | ✓ |
| E-Mail continuity on server outage | ✓ | ✓ |
| Awareness training & phishing simulation | — | ✓ |
| Security reporting & quarantine management | — | ✓ |
| Web content filter for email links | — | ✓ |
| Internal threat detection | — | ✓ |
Sources
A simple spam filter sorts out unwanted emails. Managed Email Security goes much further: it protects against targeted phishing attacks, ransomware in attachments, fake sender addresses (CEO fraud) and compromised links. Spam is annoying — phishing can seriously damage your business.
Yes. Our Managed Email Security can be seamlessly connected before Microsoft 365 (Exchange Online) and Google Workspace. The email traffic is routed through our security infrastructure before it reaches your mailbox.
Thanks to email continuity, incoming emails are cached. Via an emergency web interface, you and your employees can continue reading and answering emails — even if your own server is unavailable.
In CEO fraud, attackers pose as CEO or supervisors and ask employees to make transfers or disclose credentials. Our solution recognizes fake sender addresses and display name spoofing and automatically blocks these emails.
We send controlled, harmless phishing emails to your employees — without their knowledge. Anyone who falls for it immediately receives a short learning unit. This trains security awareness in everyday life, without the need for elaborate training courses.
The technical setup usually takes less than one working day. We configure the DNS entries (MX, SPF, DKIM, DMARC), test the mail flow and activate the protection — without interrupting your ongoing operations.
Yes. You regularly receive reports with an overview of all repelled threats, quarantine activities and the security status of your employees. Also available as a monthly management report on request.
The costs depend on the number of mailboxes and the chosen protection scope. For most SMBs, we recommend the extended protection including awareness training. Contact us — we will create a transparent offer for you.
Our multi-layered approach combines DMARC/SPF/DKIM enforcement, header analysis, URL sandboxing and attachment detonation. Emails that look legitimate but carry malicious intent are caught by our behavioural analysis engine — even when they pass the spam filter.
Yes. You receive a weekly summary of all blocked and quarantined emails, with sender, subject, and reason. Monthly management reports aggregate threat trends and provide recommendations. Real-time alerts are sent for high-severity events.
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Service area
KPX IT Services LLC
Prishtina, Republic of Kosovo
Kosovo + Albania
+383 44 306 969
info@kpx-ks.com
Managed Email Security from Prishtina for SMBs across Kosovo and Albania — remote first, on-site when needed.
These services work well together with what you just read about.
Transparent monthly per-device pricing — no hidden fees.
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